Training: Soft Skills - Team Communication

Target audience

This training is intended for anyone looking to improve communication within teams, including team leaders, managers, project managers, team members, HR professionals, and anyone involved in promoting effective collaboration and communication in a team environment.

Program

PROGRAM
INTRODUCTION TO THE IMPORTANCE OF SOCIO-STYLES

• The three-dimensional approach
• Rational needs
• Emotional needs
• How we make decisions

DISCOVERING THE COMMUNICATION PROFILE OF OTHERS

• Four socio-styles:
• Controlling type
• Promoting type
• Analyzing type
• Facilitating type
• Analysis and description of each type in terms of verbal and non-verbal communication
• Discovering and analyzing the factors that play a role in decision-making
• Fundamental needs according to socio-style

TO-DO FOR EACH TYPE

• How to discover the socio-style of our interlocutor?
• How to act in the presence of a certain type?
• How to hold the attention of each type?

OUR BEHAVIOR IN A PROFESSIONAL ENVIRONMENT

• EMPA diagnosis: discovering one's own style
• Similarities and differences between profiles
• How to adapt to others?
• Verbal and non-verbal signals: how to decode them?
• A personal action plan for each profile

BRAINTOOLS

• Mnemonic techniques for key learning points
• Tools, ideas, and concepts for practical application in the field

INDIVIDUAL ACTION PLAN + CONCLUSION

Results

OBJECTIVE OF THE TRAINING

• Get on the same wavelength as your colleagues to build strong personal relationships.
• Discover the fundamental needs of each socio-style.
• Learn your own personal style to adapt your approach and build trust.
• Recognize how others make decisions.

Practical

METHODOLOGY

• Duration: 1 day (dates and price upon request)
• Assessment: EMPA assessment (typology and personal style)
• Situations: Participants are placed in various concrete situations
• Feedback: Highlighting strengths and identifying areas for improvement
• Action Plan: My actions for progress: action plan and objectives to achieve